Send Us a Message

Frequently Asked Questions

How quickly will I receive a response?

We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters, please call us directly during business hours.

What information should I include in my message?

Please provide as much detail as possible about your inquiry, including order numbers (if applicable), product names, and specific questions to help us assist you better.

Can I visit your location in person?

Yes! We welcome visitors during our business hours. Please check our schedule below and feel free to stop by. For large orders or special consultations, we recommend calling ahead.

Do you offer customer support on weekends?

Our office is open Saturday mornings. For weekend inquiries, you can submit this form and we'll respond on the next business day.

What if I have a complaint or concern?

Your satisfaction is our priority. Please contact us with any concerns and our customer service team will work diligently to resolve the issue promptly.

Contact Information

Address

87 Madison Avenue
New York, NY 10016
United States

Business Hours

Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed

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